Which shops can I order from?

Mainland UK retailers that will not deliver to the Isle of Man, starting with IKEA, John Lewis and Argos. Search for an item or browse by shop, and we will tell you straight away if something cannot come across.

Do I have to place the order with the retailer myself?

No. You choose what you want and pay us once. We place the order with the retailer for you, so you never see the 'we do not deliver to your address' message again.

You see three lines before you pay: the retailer's own price for the item, delivery from our UK warehouse to your door, and our service fee. The total is shown before you confirm.

What if the delivery cost changes?

Delivery is priced on the real size and weight of your parcel. If the final figure is lower than the estimate you paid, we refund the difference. If it is higher, we tell you the exact amount before anything moves. No surprises either way.

How do I know where my parcel is?

Every order has a tracking page with the same four landmarks: order sent to retailer, at our UK warehouse, on its way to the Isle of Man, and out for delivery. You get a message at each one.

Can you bring big items like wardrobes and sofas?

Yes. Flat-pack furniture, large appliances and televisions all travel on the same route. Bulky items cost more to deliver, and you see that cost before you pay, not after.

Where on the island do you deliver?

Every Manx address with an IM postcode, from Port Erin to Andreas. Douglas, Onchan, Ramsey, Peel, Castletown and everywhere in between.

What happens if the ferry is delayed?

Your parcel waits safely at our UK warehouse and goes on the next sailing. Your tracking page shows the next sailing and we message you, so you are never left guessing.

What if something goes wrong with my order?

Tell us from your order page and we sort it out, whether that is a damaged item, a wrong size or a parcel that has not turned up. We start by telling you what has and has not happened to your order and your money.

Mainland brands, all the way to your Manx front door.

Shop the UK retailers that stop at the ferry. We place the order for you, bring it across, and show you every cost before you pay.

Start shopping mainland brands See how it works

Built for the Isle of Man only. Every IM postcode, from Port Erin to Andreas.

Mainland retailerOur UK warehouseYour front door

A parcel waiting on the stone step of a terraced house with a weathered teal door, the sea visible beyond the street.

Your parcel today

Example

IKEA · Flat-pack bookcase · Castletown

On the crossing. Booked on the Douglas sailing. We will update you when it lands.

Crossing running normally

The message you know

Basket full. Postcode in. “Sorry, we do not deliver to your address.”

Type your postcode into the mainland checkout, or tap one of ours, and watch what happens next.

Try it with

A mainland checkout

CheckoutDelivery

Flat-pack bookcase: £119.00
Delivery: UK mainland: Free

Postcode

Or tap one of ours

Deliver.im

Deliver.imYour basket

Waiting for your postcode

As soon as the mainland checkout says no, this card prices the same basket to your door.

How it works

You shop. We do the ferry bit.

You shop, we place the order, it comes to our UK warehouse, then on to your door with tracking at every stage.

Step 1
You shop like normal
Search for the item or browse by shop, from IKEA flat-pack to a John Lewis duvet. You see the retailer price, delivery to your door and our service fee in one total before you pay.
Search mainland brands
- Flat-pack bookcase
  IKEADelivers to IM postcodes
  £119.00
- 55 inch television
  John LewisDelivers to IM postcodes
  £449.00
- Air fryer
  ArgosDelivers to IM postcodes
  £89.00
Step 2
We place the order and bring it across
We place the order with the retailer for you and it comes to our UK warehouse. From there it is booked on the crossing to Douglas, with tracking at every stage.
Our UK warehousethe crossing to Douglas
Step 3
It lands at your front door
Our van brings it on from Douglas to your address, Port Erin to Andreas. You get a message when it is out for delivery and another when it is on the step.
DeliveredLeft at your front door

Every cost before you pay

Three lines. One total. You see it before you pay.

Before you confirm you see the retailer's own price, delivery from our UK warehouse to your door, and our service fee. If the final delivery figure comes in lower, we refund the difference. If it comes in higher, we tell you the exact amount first and nothing moves until you say so.

Delivery is priced on size and weight, which is why a wardrobe to Ramsey costs more to bring across than a desk lamp to Douglas. Try the panel to see how the lines move.

Pick an example

Example figures to show the layout.

Heavier or bulkier?about 29 kg

LighterFlat-pack bookcaseHeavier

Retailer priceIKEA, their own price: £119.00
Delivery to your doorfrom our UK warehouse, priced on size and weight: £34.50
Deliver.im service feeflat for a large order, for placing it and looking after it: £6.00

Total before you pay£159.50

Your own basket is priced before you pay.

Price my basket

Tracking at every stage

Know where it is, all the way to your door.

Every order passes the same four landmarks, from the mainland retailer to your front door. You get a message at each landmark and can open your tracking page any time.

Crossing running normally

Follow a parcel

Example order

Where we deliver

Every IM postcode, from Port Erin to Andreas.

The crossing lands in Douglas and the van goes on from there to every town and lane on the island. You follow it all on one tracking page, from the mainland checkout to your door.

Pick your town

Pick a town to see it on the map.

Every one of them is on the van route from Douglas.

Pick a town to see it on the map.

Every one of them is on the van route from Douglas.

The ferry run, or not

A Saturday, two ways.

You know the run. The early boat to Heysham, the retail park, a boot packed like Tetris, and the late sailing home. Here is the other way to get the same bookcase.

Pick a Saturday

Photo: Alix Lee, Pexels

Your Saturday, on the boat

A typical day, Heysham and back.

06:15
Up, car packed, down to the Sea Terminal.
08:45
Sailing to Heysham. Coffee, crossword, grey sea.
12:30
Drive to the retail park. Hunt for the trolley.
15:00
Flat-pack does not fit. Rearrange the boot in the rain.
19:45
Back on the boat. Four hours to go.
23:30
Home. Too tired to build anything.

Based on the morning Heysham sailing.

Your Saturday, at home

A typical week, from basket to door.

09:12
Find the bookcase on Deliver.im. See the total.
09:14
Pay once. We place the retailer order.
Later
At our UK warehouse, booked on the next crossing.
Sailing
On its way to the Isle of Man.
Landed
Out for delivery. Left at your front door.
Evening
Built before the kettle has boiled twice.

An example week. Your own tracking page shows the real dates for your order.

Skip the ferry run

Shops that stop at the ferry

IKEA, John Lewis, Argos and more, brought to the island.

These are the mainland shops that most often say no at an IM postcode. Shop them through Deliver.im instead and we place the order for you.

IKEAFlat-pack furniture and kitchens
John LewisHome, tech and nursery
ArgosEveryday household and electricals

Questions

Got a question about getting something across?

There is a good chance it is answered here. If not, create your account and ask from your order page; we reply in plain words.

Create your account

Mainland UK retailers that will not deliver to the Isle of Man, starting with IKEA, John Lewis and Argos. Search for an item or browse by shop, and we will tell you straight away if something cannot come across.

Fill the basket.
We will bring it across.

Create your account, then shop the mainland brands that will not ship to the Isle of Man.

Start shopping mainland brands Already have an account? Log in

Two parcels stacked beside the yellow front door of a whitewashed cottage on a narrow lane above the sea.